FAQ | CrossFunction Recov

FAQ's

How does whole body Cyrotherapy work? The Whole-body cryotherapy uses cold air to chill the body during a two-four minute session. The exposed skin reacts to the extreme temperatures by vasoconstriction. This pushes some of the blood from the surface areas and skeletal muscles towards the body’s warm core. Once the cryotherapy session is over the skin returns to normal temperature as the warmer blood circulates throughout the entire body.

What are the restrictions of Cryotherapy? We do not allow those under the age of 13 or persons that are 100lbs or under use the chamber. Additionally restricted are those with conditions such as hypothyroidism, tuberculosis, respiratory diseases, heart conditions, nervous system diseases and blood diseases, those who are pregnant, and other limiting or inhibiting factors, into the chamber as there is a great risk of adverse cryotherapy side effects. Additionally, Anyone who is pregnant, has severe unmanaged hypertension (BP> 180/100), has a cardiac pacemaker, is being treated for cancer, has deep vein thrombosis, acute or recent myocardial infarction, uncontrolled seizures, fever, unstable angina pectoris, Raynaud’s syndrome, cold allergy, acute kidney and urinary tract diseases, open wounds or ulcers, or is under influence of drugs or alcohol is advised not to use Cryotherapy. A full disclosure and consent form will be sent at time of booking.

What are the benefits of Cryotherapy? It can help to decrease overall inflammation, circulate blood flow, and speed the healing process by distributing oxygenated blood and nutrients throughout the body. Each person experiences cyrotherapy a little different- and as long as you don't have restrictions, we welcome you to try it at least once!

How often should I have Cryotherapy? Everyone is different with their time and the way the body handles cold sessions. Cryotherapy sessions can be implemented safely as often as once-twice daily, as long as the body temperature reaches 98.7 degrees or your specific resting temperature prior to going in again. For general use, 2-3 sessions per week is the norm to see good effects. High level athletes have cryotherapy sessions up to 5 times a week.

Is one session of Cryotherapy enough? While every therapy session is beneficial and you’ll feel immediate results, research has shown that you will experience improved and cumulative benefits after a minimum of 10 sessions, within a two or three week period. (To achieve peak performance, high level athletes may benefit from having one to up to two sessions a day). After that you can take fewer treatments spaced further apart to maintain and improve on your results.

What should I wear during my Cryotherapy appointment? It is recommended that you wear only your undergarments during your session (sports bra and shorts for women, shorts for men). We will provide thick gloves, headbands/hats, and slippers, as well as robes if wanted. All jewelry should be removed, and any piercings must be removed or kept covered with a thick cloth (such as a gloved hand). The most important safety precaution is that the client and any clothing they are wearing is completely dry upon entering the chamber. No wet hair after practice! We do not have a hair dryer. :-)

Can I bring a friend during my Cryotherapy appointment? Absolutely! In fact, have your friend fill out the forms and join in on the fun! You may go into the chamber one at a time. Tag us @crossfunctionrecovery

Does healthcare insurance cover the recovery center services? We do not bill insurance, however we do provide a superbill if you wish to bill as out-of-network. We also accept HSA/FSA cards for all our services. Contact your insurance company and HSA card for the service you wish to provide and they will give details on your specific plan.

Does my HSA/FSA card accept recovery center services? Many HSA/FSA cards do accept our services! Please contact your insurance company and HSA card for the service you wish to provide and they will give details on your specific plan. They may request a superbill; which our receipts that are emailed to you after your service or membership month have the correct CPT codes per service rendered.

I was in a car accident- Does my PIP cover the recovery center services? We do not directly bill car insurance companies, however we can provide a superbill if you wish to send them your invoice to pay. As long as it is medically necessary and it will help speed your recovery process, then you may have a chance at getting your services reimbursed. Contact your car insurance company and they will give details on your specific situation.

Can I get a list of all my recovery center services? The best way to view and download all your receipts and services is logging into your account either on your Vagaro app, or the desktop computer. There you can view all of your past appointments, and view/download reciepts for each appointment, so that you may submit to whomever needs that information. If you need additonal information, please do not hesitate to contact our office and we will do our best to provide the necessary information for you.

What is the Recovery Floor and how does it work? The recovery floor includes many items to help a person recover and relax after a hard day or workout. Paraffin wax, leg and arm compression sleeves, cold compression, vibeplate, red light therapy, tens units, IR sauna and more! A person may purchase a recovery floor day pass appointment online, and then register for each of the things they may want to do during their recovery session. The day pass includes all of the above; 30 min group classes, the IR Sauna, Red Light Therapy, Quick Stretch sessions, Nice1 cold compression machine, and more! Sessions may be booked as Recovery Floor Day Pass (along with all the other items inside the recovery center you wish to use- do not pay attention to their prices as that is for single-use for those units as add-ons). Cryotherapy is an additional paid service.

How long does a Recovery Floor session usually last? The first time may take upwards of 2 hrs, as you will want to try everything in the center (make sure to pre-book those items with your recovery floor day pass so that you have a slot available!). The recovery specialist will show you around and devise a plan based on what's hurting you that day or what you want to focus on. We have tea, coffee, water and other beverages, as well as tv channels, blankets, and eye masks/earmuffs if you wish to tune out the world!

Can I still book the Recovery Floor Day Pass if I am not an athlete? Absolutely! This is for anyone who has a stressful job, getting off an injury, wants to relax in a non-traditional "spa day" setting, and get their bodies and minds back into their usual groove! Our services help decrease inflammation, decrease stress, and increase recovery. If you are moving and breathing, you are a perfect candidate for the recovery floor!

How do groups or team events work? One designated person will sign up for the one hour or two hour group session. That one person will be responsible for the payment to CrossFunction, and then you may reimburse each other through personal methods. Prior to your event, we will ask you to send out a link to your party that asks for each person's name and email for each person in your party so we may send each person the liability forms prior to the event. This speeds up the entry process. Each section in our center allows up to 5 people, so the parties may be split up throughout the event into different areas of the center, for each person to experience the different technologies.

Can we bring food or beverages to our 1hr or 2hr group event? Yes, we have a table you may put food or non-alcoholic beverages on for your group after your event is over.

Is there a cancellation policy for groups? Yes, you must have a 24hr cancellation notice or you will be invoiced $60/hr ($60 for a 1-hr and $120 for a 2-hour event) as we have to mostly shut the center down for your private party.

What are nurtient IVs made of? Nutrient IVs are simmilar to IVs you would find at your local hospital. They all consist of vitamins, minerals, and amino acids, which are found in the body naturally. Adding these nutrients gives the body more of what your organs need to function properly.

How long does a session take? Our nutrient IVs take approximately 30-45 minutes for the drip to be fully administered.

How soon should I feel the effects? Depending on your nutritional and hydration status you may see dramatic effects after the first IV. People who get IVs regularly will feel less dramatic effects as their body starts to obtain optimal hydration and nutritional balance.

What should I do after the treatment is done? After your session, you can go about your day as you would normally. There are no restrictions. We recommend that you exercise, meditate, eat healthy meals, stay hydrated, and get enough rest daily.

Are there any side effects during the IV process? No major side effects are usually seen; however, people do experience some cooling of the arm and a mineral taste in the mouth. Do not worry, as this is normal.

Is there any potential reaction to recieving a nutrient IV while on other medications? Negative reactions are slim to none, since this procedure is proven to be advantageous and safe. Either way, everyone is monitored and if some discomfort begins, we will simply monitor you over time and stop or if necessary. Most people respond favorably to the therapy, feeling energized and alert from the beginning.

Who should or shouldn't do this? If you retain fluids, have kidney problems, or suffer from certain health conditions, you should not engage in nutrient IV therapy. We always recommend that you check with your primary care physician if you're unsure. However, anyone with a healthy history can safely obtain its benefits.

Is the process painful? Everyone's pain tolerance is different. While some people find needles to be relatively painless, others will find it a bit painful. For these patients, we have ways of making the process more comfortable. However, this procedure is in no way excruciating. We use a smaller needle than what is used in childrens hospitals.

How frequent should I do IV therapy? None of our IVs contain toxins that are found in medicine or pharmaceuticals, so no one experiences an overdose of any kind. If you are healthy, theoretically it is safe for daily use. Realistically, most people do not put such high demands on their bodies where they would need daily nutrient IV therapy. Our most frequent dosage is a bi-weekly program. But you should tailor your IV therapy to your lifestyle.