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Mill Creek

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We currently have TWO positions open!
 

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Recovery Specialist I ($21.50+/hr, DOE, plus bonuses) Full Time
 

​CrossFunction Sports Recovery is seeking energetic, reliable, and team-oriented Sports Recovery Specialists to join our growing team!

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The primary responsibility of this role is to guide clients through our recovery services to support performance, wellness, and a full spectrum of care—from injury recovery to prevention. Specialists also teach small group mobility classes (training provided) and provide front desk support to ensure a seamless client experience.

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If you’re passionate about helping people move, heal, and perform at their best—and you thrive in a client-focused, wellness-driven environment—this is the opportunity for you.

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We provide full training in our class format, recovery services, and systems. Evening and weekend availability is required.

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What You’ll Do

• Guide clients through recovery services such as whole body cryotherapy, compression therapy, infrared sauna, red light therapy, and more

• Assist clients in creating personalized recovery plans to enhance mobility, speed healing, reduce injury risk, and support long-term wellness

• Teach small group mobility and recovery classes (training provided)

• Support the front desk: welcoming clients, checking them in/out, answering phones, and assisting with forms and memberships

• Perform light housekeeping, including opening and closing duties, to maintain a professional and welcoming environment

• Contribute to social media content and marketing efforts (preferred)

• Expand your skills with opportunities to train in Assisted Stretching, Correctives, and Nutrition

• Represent CrossFunction at off-site sports, health, and community events

Requirements

• Certified Personal Trainer (CPT) or willingness to obtain certification

• EMT, ATC (Athletic Trainer Certification), or similar certification preferred

• Evening and weekend availability

• Strong communication, multitasking, and computer skills

• Knowledge of basic anatomy, physiology, and common injuries

• Friendly, professional, and dependable with reliable transportation

• Enjoys working independently and as part of a team

• Social media and marketing experience preferred

• Spanish-speaking ability a strong plus
   

Perks & Benefits

• Flexible scheduling

• Accrued paid time off and sick leave

• One free massage per month

• Free use of recovery services outside of work hours, including:

  • Whole Body Cryotherapy

  • Compression Therapy

  • Infrared Sauna

  • Red Light Therapy

  • And more

• Family discount on services

• Opportunities to earn tips, commissions, and generous bonuses

• Supportive team environment with training and career growth opportunities

• Opportunities to attend and represent the company at sports, health, and community events

 

Shifts

• Daytime and evening shifts available

• Weekend availability required
   

At CrossFunction Sports Recovery, we’re more than a recovery center—we’re a community dedicated to helping people move, heal, prevent injuries, and perform at their best. If you’re ready to grow your skills and make an impact, apply today!

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Expected hours: 30 per week

Schedule:

• Day shift

• Evening shift

• Rotating shifts, including weekends and evenings

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Front Office Coordinator ($19.00-21.00+/hr, DOE, plus bonuses) 
Monday-Wednesday, 12-15 hrs
Location: CrossFunction Sports Massage & Recovery – Mill Creek, WA
Compensation: Based on experience, with opportunities for growth + bonuses & tips

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About The Role

CrossFunction Sports Massage & Recovery is seeking a friendly, organized, and detail-oriented Front Office Coordinator to be the welcoming face of our high-performance wellness facility.

This role is ideal for someone who thrives in a client-focused, fast-paced environment and has a passion for health, recovery, and wellness. The Front Office Coordinator plays a key part in ensuring smooth daily operations while providing outstanding service to our clients.

We are ideally looking for coverage Monday through Wednesday, with the option of adding other days if desired. Evening and weekend availability is preferred but not required.

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What You’ll Do

Client Experience & Front Desk Duties

• Greet clients warmly and assist with check-in and check-out for appointments

• Ensure all forms, waivers, and paperwork are completed accurately and stored properly

• Answer questions about our massage and recovery services with confidence and clarity

• Handle phone calls, text messages, and emails promptly and professionally

• Assist clients with scheduling, rescheduling, and membership questions

Facility & Service Support

• Maintain cleanliness and organization of the front desk, lobby, and recovery areas

• Clean and sanitize equipment after each use to ensure a safe, welcoming environment

• Assist with laundry duties (washing, folding, and restocking linens and towels)

Administrative & Billing Assistance

• Support with basic billing tasks such as scanning, verifying paperwork, and filing

• Assist with insurance, L&I, or wellness program paperwork as needed

• Use systems like Vagaro and Google Workspace to manage scheduling and communication (training provided)

Requirements

• Prior experience in front office, administrative, or customer service roles preferred

• Strong communication skills with a warm, professional demeanor

• Tech-savvy and comfortable navigating computer systems and online platforms

• Highly organized, dependable, and able to multitask in a dynamic environment

• Detail-oriented, especially with paperwork and client interactions

• Interest in the health, wellness, massage, or fitness industries a plus

• Must have reliable transportation

• Spanish-speaking ability a strong plus

• Experience with Canva (preferred) for creating flyers, social media graphics, and client-facing materials
   

Perks & Benefits

• Flexible scheduling

• Accrued paid time off and sick leave

• One free massage per month

• Free use of recovery services outside of work hours, including:

  • Whole Body Cryotherapy

  • Compression Therapy

  • Infrared Sauna

  • Red Light Therapy

  • And more

• Family discount on services

• Opportunities to earn tips, commissions, and generous bonuses

• Supportive team environment with training and career growth opportunities

• Opportunities to attend and represent the company at sports, health, and community events

 

Shift

• Monday-Wednesday, 12-15 hrs
   

At CrossFunction Sports Recovery, we’re more than a recovery center—we’re a community dedicated to helping people move, heal, prevent injuries, and perform at their best. If you’re ready to grow your skills and make an impact, apply today!

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We offer CE opportunities to all our team members, and have team building activities and group fun. Come join our vivacious group of sports and exercise enthusiasts at CrossFunction Sports Recovery!

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email us your resume to millcreek@crossfunctionrecovery.com or here

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Thank you for your interest in joining our team!

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